Pharmakommunikation im Dialog - Wir sind Ihre Fachagentur für die interne und externe Prozessberatung und die Vermittlung erklärungsbedürftiger medizinischer Inhalte im Gesundheitsmarkt

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System Dialog med. AG - Gesellschaft für dialogorientierte Pharma-Kommunikation, Köln
System Dialog med. AG - Gesellschaft für dialogorientierte Pharma-Kommunikation, Köln



From theory to practice

Communication is common knowledge.  Humans have a natural urge to inform and this takes place through communication.  This need not necessarily involve language, since facial expressions and gestures are also adequate for some messages.
The term communication is very multifarious and is frequently defined within marketing as a separate area and a special instrument.  The tasks of this communication have to be fulfilled in a constantly changing personal, social, political and economic environment.  To isolate this area it is essential to determine a clear position and specific objectives before developing communication solutions.  Whether the communication is aimed outside or within the company does not make a difference.  One needs to be aware at all times of what one would like to say or communicate.  Communication always produces reactions. It has behavioural effects and action and assist in the furtherance of knowledge.  To test whether the message has been correctly received by the recipients, their feedback is used to check on the rate of success.  In this way, strategies can be further refined and optimized.

We use this theoretical knowledge to underpin our practical application and develop communication solutions for our customers that are target-orientated, individual and sound.  Feedback is obtained from opinion leaders, who also act as multipliers, as well as internally at the customer.  The most important concern for us is the consistent implementation of these solutions, which must take place top-down over all levels.  An extremely important means of communication is event marketing, which takes into account the concept as well as all other possibilities above and below the line.